SonaMotion is an AI phone assistant built specifically for car dealerships, service shops and commercial vehicle dealers. It answers inbound calls around the clock in natural language, understands the request, books appointments directly in your DMS, transfers callers to the right department, and sends automatic confirmations by SMS and email.

Yes. SonaMotion works with your existing phone system without any rewiring and is compatible with common systems such as 3CX, Mitel and NFON. Setup typically takes around four weeks of guided onboarding.

SonaMotion connects to common dealer management systems, including Filaks, Sherpa, AutoLine, T-Sys and Cross. Appointments are booked directly in your DMS or scheduler - with capacity checks and protection against double bookings.

Call data is processed in European data centers. You retain full control over storage and deletion. End-to-end encryption and strict access controls are standard.

Yes. SonaMotion suits passenger-car dealerships as well as commercial vehicle, truck and caravan dealers and their service shops. It knows the industry vocabulary - from roadworthiness and emissions tests to inspections, fleet service and caravan checks - and routes service, parts and sales enquiries to the right place.

No. SonaMotion doesn't replace a human at the front desk - it handles routine phone work like opening hours, appointment booking, status checks and transfers. That frees your team to focus on the calls that actually drive revenue.

On industry average, roughly one in three calls (about 35%) goes unanswered. At around 800 calls per month and an average order value of about €380, that adds up to roughly €106,400 in lost revenue per month. SonaMotion recovers about 92% of it on average - around €97,900 per month.

After a 20-minute live demo and a review of your call volume, you go through around four weeks of guided onboarding. During this time, the focus is on actively involving your team so that everyone develops a feel for the AI and builds confidence in the solution before it goes live. During the onboarding call we provide the complete framework. Weekly alignment sessions are then enough for fine-tuning and clarifying open questions. Important: you don't have to train the AI yourself. All we need from you is information about your dealership or caravan business - the knowledge you already have today. On this basis, we set up the AI optimally for your business. The assistant can then be switched live. A gradual rollout is of course also possible.