See what your phone assistant has accomplished.
Every call transcribed, classified and analyzed. In real time.
Call categories (today)
- General enquiries
- Service booking
- Admin
- Sales
- Parts
Call volume by hour
Sample data for illustration. Your figures depend on call volume and configuration.
Why not a call center, then? Or more staff?
| Criterion | SonaMotion | In-house reception | Traditional call center |
|---|---|---|---|
| Availability | 24/7/365 | Office hours | Mon–Fri, often 8 a.m.–6 p.m. |
| Response time | < 1 second | When available | 30 sec – 5 min |
| Real transfers | Connects for real | Yes | Pseudo-transfer |
| Active callback | Yes, automatic | Manual | Callback note only |
| Cost per call | Fixed & predictable | Staffing costs | Per minute / per call |
| Knowledge of YOUR business | Complete | Complete | Script-based |
| DMS integration | Native | Manual | Rare |
| Scales during peaks | Unlimited | Limited | Limited |
SonaMotion doesn't replace a human at the front desk - it just takes over the routine, so your team can work the calls that actually drive revenue.
Related: AI Phone Assistant Comparison · AI Phone Assistant Cost
The in-depth comparison in our guide
Cost per call, process quality, data protection and a recommendation for small, mid-size and large dealerships.
Read: AI phone assistant vs. call centerThe starting point
- Staff overwhelmed on the phone
- Callback backlog, callers never get called back
- Poor availability outside opening hours
Since using Sona
- Faster appointment booking
- Less pressure on the team
- Better lead capture
Direct integration with the systems your dealership already uses
SonaMotion connects seamlessly to leading DMS, CRM and appointment systems - appointments, customer data and call notes land right where your team already works.
Not a tool from the Valley. SonaMotion is built for European car dealerships, commercial vehicle & caravan businesses.
Secure hosting
Call data is processed in European data centers. Full control over storage and deletion.
A native-sounding human voice
No robotic accent. Natural, friendly, calm - and Sona transparently identifies itself as an AI assistant at the start of every call, as required by EU law.
DMS & phone system integration
Connects to FILAKS.PLUS, LOCOSOFT, CROSS, Vector, soft.nrg and GNS Systems as well as phone systems such as 3CX, Mitel and NFON - without any rewiring.
Industry vocabulary built in
Roadworthiness & emissions tests, inspections, tire changes, paintwork, warranty, defect claims, fleet service, caravan checks - SonaMotion speaks workshop, for cars, commercial vehicles and caravans.
EU hosting.
- Full data control
- Encrypted in transit and at rest
Let SonaMotion take your next call.
A 20-minute call. A live test with a call to your trial line. No commitment.